Advanced
Global Settings
Configure store-wide defaults for email, SMTP, reCAPTCHA, integrations, storage, and the ticket portal applied across all forms unless overridden per form.
Last updated June 15, 2026
Global Settings apply across all forms in your store. Most settings here are defaults that individual forms can override. Access them from the Settings icon in the app sidebar.
Email settings
Default email configuration used when a form doesn't override it:
| Setting | Description |
|---|---|
| Sender Name | Default "From" display name for all outgoing emails |
| Sender Email | Default "From" email address |
| Admin Email | Default admin notification recipients |
| Admin Email Subject | Default subject line for admin notifications |
| Admin Email Body | Default body text for admin notifications (supports merge tags) |
| Customer Email | Enable/disable customer confirmation emails by default |
| Customer Email Subject | Default subject for customer confirmation emails |
| Customer Email Body | Default body for customer confirmation emails |
| Visual Email Builder | Toggle between plain rich text editor and the block-based visual builder |
Custom SMTP
Send all form notification emails from your own mail server:
| Setting | Description |
|---|---|
| Enable | Toggle custom SMTP on or off |
| Host | SMTP server hostname |
| Port | 587 (TLS), 465 (SSL), or 25 |
| Username | SMTP auth username |
| Password | SMTP auth password |
| Encryption | TLS or SSL |
| From Address | Email address to send from |
| From Name | Display name for outgoing emails |
Use Check SMTP to test the connection and Send Test Email to verify delivery.
reCAPTCHA / Turnstile
| Setting | Description |
|---|---|
| Type | reCAPTCHA v2, reCAPTCHA v3, or Cloudflare Turnstile |
| Site Key | Your public key from Google or Cloudflare |
| Secret Key | Your private key for server-side verification |
Enable per form in Form Settings → Security. See Spam Protection for full setup.
Storage & limits
| Setting | Description |
|---|---|
| Storage Size | Total file storage allocated to your account (read-only, plan-based) |
| Optimize Images | Automatically compress images on upload to reduce storage usage |
| Max Image Size | Maximum allowed image file size in MB (default: 2 MB) |
| Max Video Size | Maximum allowed video file size in MB (default: 5 MB) |
| Rate Limit Per Hour | Max submissions per IP address per hour (Pro+) |
| Blocked Domains | Comma-separated email domains to block (Pro+) |
| Block Form IPs | IP addresses blocked from submitting any form |
| Block Message | Message shown to blocked visitors |
Integration credentials
All third-party integration credentials are entered once here and apply to all forms.
| Integration | Settings |
|---|---|
| Klaviyo | Enable toggle + Private API Key |
| Mailchimp | Enable toggle + API Key |
| Stripe | Publishable Key + Secret Key |
| HubSpot | Bearer API token |
| ActiveCampaign | Account URL + API Key |
| Airtable | API Key (Personal Access Token) |
| Slack | Enable toggle + Incoming Webhook URL |
| Twilio (SMS/WhatsApp) | Account SID, Auth Token, From Numbers |
Per-form settings (list IDs, specific configurations) are set in each form's Settings panel.
API key
Pro+ only.
Generate a unique API token for external integrations:
- Global Settings → API Key → Generate.
- Copy and store the key securely.
- Use it to authenticate requests to the SK Form Builder API.
The API key can be regenerated at any time regenerating invalidates the previous key.
Ticket portal
Configure the standalone support inbox for your team:
| Setting | Description |
|---|---|
| Admin setup | Create the initial portal admin account |
| Invite agents | Add team members with name, email, password, and role |
| Change portal password | Update the admin account password |
| Agent management | View, activate, deactivate, and change roles for all agents |
See Ticket System for full setup and usage.
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